Frequently Asked Questions
Everything you need to know about shopping with Polychrome Goods.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that jewelry and final sale items are non-returnable.
How do I know which size will fit me best?
Each product page features a detailed 'Size & Fit' guide. We recommend comparing your body measurements to our chart, as sizing can vary slightly between different fabric compositions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna.
How should I care for my Polychrome garments?
To maintain the vibrant colors and fabric integrity, we recommend washing most items in cold water on a gentle cycle and laying them flat to dry. Specific care instructions are located on the inner label of each piece.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.